FAQ

How can I purchase these lights?

If you have any trouble with ordering through our website, you can still place orders by calling us toll free at: 1 877 724-0291

How long will it take to get these?

Most MCOB are in stock and ship with 24 hrs of order being placed, allow 3-5 days for delivery, if item is on back order, you will be informed of expected date.

Grow questions:

At approximately 6 foot height you will get a 5 ft diameter circle of growth area, most plants thrive 5-7 ft away from light, some sun loving plants may be able to have the light much closer, some experimentation may be required to find optimal distance from plants.

What is the ideal growing medium to use?

Evey plant type requires its own soil type, most need a loose pack, quick drying medium, do some resherch on you species to find optimal soil and light conditions.

My plant says “Avoid Full Sunlight” will MCOB hurt them?

As long as the plant is “Bright Light” rated, MCOB will not cause any harm if MCOB is far enough away (5-8 ft recommended)

 

What is your return policy ?

2 year full, we may send parts or ship back our account at our discretion.

Do I send it back if it breaks?

Occasionally there may be an issue with one of our Spiders MCOB emitters or drivers, please call right away if you experience any issues.

 

While we work on finishing our website, you can still place orders by calling us toll free at: 1 877 724-0291


Most MCOB are in stock and ship with 24 hrs of order being placed, if item is on back order, you will be informed of expected date.


Shipping can take up to one week once order has been finalized, back ordered items usually only take 10-14 days as well.


We do all we can to protect your information


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